Getting struck by a car in a parking lot can be a cause of stress in a multitude of ways. You may have injuries that need to be treated, or you could be concerned about the damage to your vehicle. Worst of all, you may not know if the other party can be held liable, since many parking lots can be complicated and the person at fault may not be easy to identify.
When you get into an accident in a parking lot, stay calm. You first need to take care of yourself and family. If you're hurt after the car crash, make sure you get the treatment you need before you worry about your vehicle or other issues. Call 911 and speak to a dispatcher about calling police and an ambulance to the scene if necessary.
Next, you'll want to look into the damage caused to your vehicle and make sure the other party is not injured. If you were injured, you may not be present to take this step. If you aren't seriously hurt, you may want to check other vehicles involved in the crash to make sure everyone is okay.
Now, exchange information with the other driver. You should collect names, addresses, phone numbers, and insurance information if possible. Normally, collecting this information is mandated under state law, but if the other driver doesn't want to comply, you can wait for the police to arrive to obtain that information.
After this, you can collect details about the scene, take photos, and identify information about the state of the parking lot and time of day. You then can use this information to file for a claim through your attorney.
Source: FindLaw, "5 Tips for Dealing With Parking Lot Accidents," accessed Sep. 24, 2015